Contact Us
Deals FAQs

Looking for support or Have a query?


General sales enquiries/ Sales support

Email : sales@evmwheels.com or Call :+91 790 281 0000

Grievance Redressal Point of Contacts

Level 1: manager.smm@evmwheels.com
Level 2: marketinghead@evmwheels.com

Bulk bookings/ Affiliate enquiries/Discount/Marketing

Email : manager.smm@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: marketinghead@evmwheels.com
Level 2: businesshead@evmwheels.com

General support/ Complaints/ Roadside Assistance

Email : support@evmwheels.com or Call :+91 790 281 0000

Grievance Redressal Point of Contacts

Level 1: cdm@evmwheels.com
Level 2: operationshead@evmwheels.com

Refunds/ Billing/ Invoice

Email : backend@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: cdm@evmwheels.com
Level 2: businesshead@evmwheels.com

Driver charge/ Document update/ Order edits/
Trip extension/ Early Drop Off

Email : backops@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: cdm@evmwheels.com
Level 2: operationshead@evmwheels.com

Vehicle Complaints/ Vehicle change request

Email : vhm@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: operationshead@evmwheels.com
Level 2: businesshead@evmwheels.com

Accidents/ Breakdowns & Recoveries

Email : rmt.manager@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: vhm@evmwheels.com
Level 2: operationshead@evmwheels.com

Deliveries & Dropoffs


Kochi

Fleet Coordinator: ops.ekm@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.ekm@evmwheels.com
Level 2: operationshead@evmwheels.com

Kottayam

Fleet Coordinator: ops.ktm@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.ekm@evmwheels.com
Level 2: operationshead@evmwheels.com

Thrissur

Fleet Coordinator: ops.thrissur@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.ekm@evmwheels.com
Level 2: operationshead@evmwheels.com

Alleppey

Fleet Coordinator: ops.alappey@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.ekm@evmwheels.com
Level 2: operationshead@evmwheels.com

Trivandrum

Fleet Coordinator: ops.tvm@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.tvm@evmwheels.com
Level 2: operationshead@evmwheels.com

Kollam

Fleet Coordinator: ops.kollam@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.tvm@evmwheels.com
Level 2: operationshead@evmwheels.com

Kannur

Fleet Coordinator: ops.knr@evmwheels.com

Grievance Redressal Point of Contacts

Level 1: fm.clt@evmwheels.com
Level 2: operationshead@evmwheels.com


*General Turnaround time: Maximum 5-7 days or earlier based on the complexity of requests*

*Grievance Redressal POCs are escalation points in case of unsatisfatory resolution from theb first point of contact. Kindly follow the level-wise escalation matrix for effective resolution*

Contact Us

EVM Wheels Car Rentals
M/s EVM Passenger Cars India (P) Ltd
Address: TC 79/1783-1, Volkswagen Thiruvananthapuram, NH Bypass, Venpalavattom, Anayara PO, Trivandrum, Kerala - 695029


EVM Wheels Bike Rentals

M/s Explorides Enterprises Pvt Ltd 23/8, MS&S Chambers Civil Line Road, Padamughal, Ernakulam, Kerala - 682042