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Carpool Tours FAQs

Cancellation Policy

Cancellation Policy: 4 - Wheeler

Cancellation notification sent 7 or more days before the start date: 10% of the booking amount will be withheld.

Cancellation notification sent 3-6 days before the start date: 25% of the booking amount will be withheld.

Cancellation notification sent 2 days before the start date: 50% of the booking amount will be withheld.

Cancellation notification sent 0-1 days before the start date: 100% of the booking amount will be withheld.

Cancellation Policy: 2 - Wheeler

Cancellation notification sent 7 or more days before the start date: 10% of the booking amount will be withheld.

Cancellation notification sent 3-6 days before the start date: 25% of the booking amount will be withheld.

Cancellation notification sent 2 days before the start date: 50% of the booking amount will be withheld.

Cancellation notification sent 0-1 days before the start date: 100% of the booking amount will be withheld.

The security deposit will be refunded fully at any stage of cancellation.

Bookings cancelled due to verification failure (e.g., breach of policies, terms, and conditions) will be treated as no-shows. The refundable deposit amount will be returned accordingly.

All prepaid registrations will be subject to a minimum cancellation fee. For any bookings where the prepaid amount is less than the minimum cancellation fee, there will be no refund due regardless of when the cancellation request was made.

EVM Wheels reserves the right to accept, reject, or cancel any rental contract without assigning any reason.